Vodafone Idea received the highest user rating for call quality in November according to the latest data from the Indian Telecommunications Regulator (TRAI). The data show that Idea with Vodafone not far behind took the top spot in terms of voice quality among all service providers. Vodafone Idea, recently renamed Vi, jointly outperformed Airtel, BSNL and Reliance Jio. The user data on the TRAI website was generated for all network types including 2G, 3G and 4G.
TRAI divided The latest data on its MyCall dashboard shows that Vodafone and Idea Airtel, BSNL and Reliance Jio collectively outperformed in November in terms of call quality. Idea was at the top with 4.9 out of 5 points and Vodafone with 4.6 out of 5 points. BSNL followed with 4.1 out of 5 points and Airtel and Reliance Jio with 3.8 out of 5 points.
Overall, 88.4 percent of users had a satisfactory voice quality, 8.24 percent had a poor voice quality and 3.62 percent had an abandoned call. For indoor call quality, Vodafone received a 4.6 rating, while outdoor call quality was 4.3. Idea, on the other hand, received 4.9 for indoor call quality and 4.8 for outdoor call quality. Airtel received 3.9 and 3.5, BSNL 3.9 and 4.3 and Jio 3.9 and 3.6.
In October, BSNL secured the top spot for voice quality with a rating of 3.7. Airtel followed Suite with 3.5, Idea with 3.3, Jio with 3.2 and Vodafone with 3.1. In October, 63.86 percent of users had a satisfactory voice quality, 25.28 percent reported poor voice quality, and 10.85 percent of users complained about lost connections.
In terms of indoor and outdoor call quality for October, Vodafone received 3.2 and 2.6 and Idea 3.4 and 3.1, respectively. Vodafone Idea appears to have improved call quality significantly in November.
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