Norton Password Manager is a free password manager from the company best known for its antivirus software. Norton Password Manager, used by over four million people, lets you take control of your online credentials and minimize the risk of your passwords being compromised.
In our Norton Password Manager review, we contrast the software with the best password managers available today to determine whether Norton Password Manager is the number one choice for password management.
Features and Utilities
In addition to storing your passwords, Norton Password Manager provides some basic metrics that list weak, duplicate, and old passwords that you should change. However, there is no information available as to whether the email addresses and passwords you used were part of a data breach.
Auto change is an interesting feature that allows you to update the password stored on a site with just one click. It will automatically take all the steps you would normally need to take to change the password. Unfortunately, in our tests, it only worked about half the time and returned an error for the rest.
Getting started with Norton Password Manager is easy because it is largely web-based. You create a Norton user account and set a unique password for your Password Vault.
Most of the users also install the browser extensions for Chrome, Firefox, Edge or Internet Explorer. These extensions offer the automatic saving and filling of website passwords. Norton Password Manager apps for iOS and Android are available from their respective app stores.
There is a downloadable Norton Password Manager application specifically for importing passwords from Chrome and Firefox. You can also import passwords from Dashlane, LastPass, and 1Password files for easy transfer to Norton Password Manager.
Interface and performance
We liked the Norton Password Manager user interface, which runs locally in a browser extension. It’s neatly organized and the websites are listed in a grid or list format. All of your personal information is organized in separate sections for registrations, wallets, addresses, and notes. A security dashboard function gives you an overview of your passwords and their relative strengths. There is also a password generator that you can use to create unique passwords.
When you enter user credentials on a new website, Norton Password Manager asks if you want to save the details in the vault.
Norton Password Manager has a number of robust security features that put it on par with the best password managers. Your data is stored in the cloud using 256-bit AES encryption. All connections from the browser to the cloud vault are established via secure TLS connections. The only way to unlock your vault data is through the vault password, which is never saved or sent anywhere. When you install the Norton Password Manager app on your mobile device, two-factor authentication is available.
Norton has an extensive support site, but very little is devoted to Norton Password Manager. There is a basic FAQ and some documents to walk you through some features, but these are mostly missing screenshots and only the occasional video. Often times, searching for help on topics returns results on other products.
There is a support forum with a few posts per day, but Norton Password Manager shares this forum with Norton Safe Web and Norton Safe Search, making it difficult to find solutions to problems. Most user problems remain unsolved.
We tested the live chat 24/7 by asking the support rep a few simple questions about the product. Although the live chat was responsive, the agent did not appear to be trained on the product and was unable to answer our basic questions.
Plans and Pricing
Norton Password Manager is a free tool. However, when you sign in, the site will list your subscription status as a trial. This could affect those looking for a lifetime free product, as Norton software like Norton AntiVirus Basic and Norton Security were initially available as free trials that later had to be removed so users had to upgrade to paid versions.
Although Norton Password Manager is free, the Norton website prompts you to purchase it as part of a subscription-based Security Suite bundle. A bewildering number of options are presented as Norton has at least 20 unique products and as many payment options.
The flagship is Norton 360, a subscription-based security suite with virus protection, firewall, cloud backup, VPN and password management. The standard plan costs $ 39.99 for the first year and $ 79.99 for subsequent years. The Deluxe plan ($ 49.99 for the first year and $ 99.99 / year) can be used on up to five devices and has 50 GB of cloud backup storage.
You can pay an additional $ 50 per year for 50GB more cloud storage and identity theft monitoring, or the Ultimate Plus plan (a staggering $ 349.99 annually after the first year) for 500GB of cloud storage, alerts too Credit card activity and legal proceedings choose record scanning.
LastPass offers a free account with more features than Norton Password Manager, such as: B. One-on-one password sharing, monitoring reports and a better password generator. When you’re ready to pay $ 3 a month for a premium account, LastPass has features like priority technical support, advanced multi-factor options, and one-to-many password sharing.
Norton Password Manager works quite well as a simple password manager, but the free software for Norton doesn’t seem like a priority. Autochange is neat when it works, and we have little doubt that our passwords are safe with Norton, but there’s nothing here that other free password managers can’t do better.
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