How to port your existing cell phone number to Jio

Reliance Jio has already grown into one of the largest telecommunications operators in India – with nationwide 4G VoLTE connectivity. The operator sells competitive prepaid and postpaid plans to attract customers. It also offers benefits like Disney + Hotstar VIP access and free subscription to Jio apps. Jio also offers benefits such as in-flight connectivity packages and long-term packages specifically for prepaid customers.

With Jio you can port your mobile phone number to prepaid as well as postpaid services as well as online and offline channels. You must have your original address and proof of identity on hand. Proof can be your driver’s license or some other legitimate address and ID document. Like other operators, Jio offers delivery of the new SIM card to your doorstep. However, you also have the option of using your mobile phone to visit a nearby Jio store or Jio retailer to perform the porting. You can also use the MyJio app on your phone to book delivery of the new SIM card.

This article will provide you with step-by-step instructions on how to port your existing cell phone number to the Jio prepaid or postpaid service. The MNP (Mobile Number Portability) process takes up to 48 hours for an intra-circle port. However, if you change your telecommunications circuit, it can take up to four days. The porting process is expected to take 15 days for Jammu and Kashmir, Assam and customers in Northeast India.

How to port your mobile number online to Jio

As with other operators, Jio lets you ship your new SIM card online if you don’t want to go to a store. It is better to have your address and proof of identity handy before starting the online process. It’s also important to point out that booking a Jio SIM card online is currently limited to postpaid connections. However, you can ask the manager visiting your home to give you a prepaid SIM card instead after following the steps below. In the next section you will get the steps to port to Jio via the MyJio app and via an offline channel.

  1. Visit the Jio side and enter your full name and 10-digit mobile number.

  2. Now press the Generate OTP Button. This will send a six-digit one-time password (OTP) to your cell phone number in the form of a text message.

  3. You need to enter the number and validate the OTP by clicking Check OTP Button.

  4. The site will now take you to a screen asking you to provide your address details. You will be asked to provide your location, your PIN code, your apartment / house number and your landmark.

  5. You see one now To confirm Click the button that you need to click to submit your SIM delivery request.

A Jio manager will then call you to make an appointment for the delivery of the new SIM card. When you call, you need to ask for the MNP function and generate a unique porting code (UPC) from your mobile phone by sending an SMS message. Enter “Port” followed by your 10-digit mobile number and send it to 1900. The code you will receive in response is only valid for four days (30 days for Jammu and Kashmir). You will need to share this code along with your address and ID with the manager visiting your place.

How to port your mobile number to Jio with the MyJio app

If you do not want to use the Jio site and the MyJio app is already installed on your phone, you can also book the delivery of the new SIM card through the app.

  1. Go to the MyJio app and tap Not a Jio user? Option that appears at the bottom of the screen. This will be shown if you haven’t signed in or signed out with a Jio number.
  2. You will now see a popup with the option Port-In to Jio. Tap this option.
  3. The app now brings a form in which you are asked to enter your full name and your 10-digit mobile number.
  4. After entering the name and mobile number, tap Generate OTP Button.
  5. A form will now appear asking for your delivery location details, including your location, PIN code and house number.
  6. Tap on To confirm Button after entering the location details.

You will now receive a call from a Jio manager asking for your address for the delivery of the new SIM card. You need to ask them about the MNP function and indicate whether you need a Jio prepaid or postpaid connection.