HostMonster is a web hosting company headquartered in Utah, USA. Founded in 1996, the company has been part of the EIG (Endurance International Group) since then, which has brought together a number of well-known web hosting providers (Bluehost, iPage and HostGator, to name a few) over the years. For years, HostMonster has been targeting individuals and small business owners with its affordable, feature-rich shared hosting plans. There is also a free registration of domain names. In addition, they offer VPS and dedicated server hosting solutions for more demanding businesses.
HostMonster has a data center and shares the location with the main office in Utah. The facility has UPS backup power, 24/7 monitoring and an automatic backup system for all users to ensure that data is never lost.
There is no information in the “About” section on their website, so we had to obtain additional information about the company from other sources. However, in a few sentences they claim to have provided hosting solutions for thousands of business and personal websites since their inception.
The main HostMonster website uses mostly light green colors, is current, user-friendly and the overall design is very reminiscent of the websites of other hosting companies. Unfortunately, HostMonster doesn’t seem to have an official blog and the Facebook and Twitter accounts have been abandoned for years.
Plans and prices
HostMonster offers three plans for shared hosting (Basic, Plus, and Choice Plus), three for dedicated server hosting (Standard, Enhanced, and Premium), and four for VPS hosting (Standard, Enhanced, Premium, and Ultimate). Prices for all hosting solutions range from $ 4.95 to $ 199.99 per month. All of the above plans come with a free one year domain name and SSL certificate, which is definitely a good place to start.
While this looks like a bargain at first glance, keep in mind that prices will go up to full price after a first year. For those who change their mind about HostMonster, there is a regular 30-day money-back guarantee. As expected, this does not apply to domain names or purchased add-ons.
Credit cards and PayPal are supported payment methods when doing business with HostMonster.
When you reach HostMonster’s website, you get a shared hosting plan at a special price that highlights its main features. All plans have unmeasured bandwidth, while Plus and Choice Plus also offer unlimited web storage. The Mid-Level Plan Plus costs $ 2 more per month than the first, but it allows you to host unlimited websites and give you pretty much everything you need. This plan, along with Plus Choice, also comes with useful marketing packages to help you promote your website asap.
After choosing a plan, you can register a new domain (free) or use the domain you already own. When that’s done, the process of creating your account with HostMonster will begin. After filling in all the required fields with your personal information, you need to choose the length of the plan. As expected, you’ll pay $ 1 less per month for the three-year than the two-year and $ 2 less than the annual. However, the monthly option is not on offer.
Some of the extras are checked for automatically, but if you want to disable them you can do so one at a time without much difficulty. After you’ve selected the payment method and added all the required information, go to checkout and wait for your new website to appear.
Since HostMonster offers a modified version of the well-known user-friendly cPanel, you can manually install any desired apps over it. Alternatively, you can use Mojo Marketplace for quick and easy installation. Another thing you might appreciate is HostMonster’s drag-and-drop website builder, which is aimed at retailers and comes with a variety of e-commerce features (shopping cart, SSL security, password protected directories, and more) is equipped.
Speed and experience
After testing the speed performance of the main HostMonster website and all of them using GTmetrix, we were presented with above average results. The website took 4.9 seconds to fully load, which is twice as fast as the average 8.1 result. In addition, 48 requests were made, which still looks good compared to the 89 average. It then rated the website speed at a solid C (78%), which may not be ideal, but it certainly isn’t a bad performance.
Instead of dealing with a certain percentage, HostMonster promises a “maximum guaranteed availability” so we can only assume that this means a 100% uptime guarantee. Or could it be something more modest 99.9%? However, the availability test that UptimeRobot had been running on the main HostMonster website for more than a month gave pretty good results. There were two cases of downtime, both from a bad gateway, but none lasted more than five minutes. It seems like they were telling the truth when claiming that most downtime is fixed within 15 minutes.
HostMonster proudly describes its customer support as “the highest”. So we can hope that this doesn’t mean that his support team is always “high” and to the highest degree. Seriously, HostMonster offers 24/7 technical support via phone, live chat, ticket, and email, which is more than a decent choice. Inquiries about sales, terms and conditions, and reviews can be made using an alternate phone line and live chat, but only during business hours.
Selecting Help will take you to their knowledge base, which you can use by selecting some of the selected articles or using the search box. When using the latter method, you can choose which criteria should be used to sort the articles (relevance, most recent, most view, etc.). In any case, there are a lot of articles on the main topics, mostly dry and written step by step. While they seem helpful enough, having a chat option can save you time (and avoid potential frustrations).
Only Host and HostMonster seem to be pretty similar on the surface, which is not uncommon as both hosts are EIG’s children. When it comes to shared hosting, HostMonster offers a free domain name with all of its plans, while Just Host’s entry-level plan excludes that. With Just Host, however, you have the option of monthly billing which does not apply to HostMonster.
While HostMonster’s shared hosting plans are similar to HostGator’s, there are things that make them completely different. While HostGator is a bit more affordable on the budget, both hosts are great value for money and come with a 30-day money-back guarantee in case you disagree. However, when it comes to performance, HostGator and its Tier 3 data centers distributed around the world win the day.
Neither HostMonster nor Bluehost offer a monthly billing option, but they do offer very attractive pricing for those willing to commit to at least a few years. However, Bluehost’s plans are a little cheaper and offer the option to register a domain later. If this matters to you, the decision is clear.
Both HostNine and HostMonster are US providers with more than two decades of experience and members of the same umbrella company (EIG). However, if you’re looking for an entry-level hosting plan, HostMonster gives you more and at a significantly lower cost.
While HostMonster is a capable host on its own from a broader perspective, it’s yet another hosting provider that lumps their services into the budget-friendly category. The difficulty in recommending this host has less to do with what it lacks and more to do with the fact that it doesn’t offer anything that sets it apart from the rest of the competition. If you’re looking for a decent alternative to better known companies like GoDaddy, Bluehost, or Hostgator (even if that’s just their purpose), give HostMonster a shot.
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