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First POS Systems is a solution specifically designed for restaurants, retail and business environments. It produces POS systems that, despite the coronavirus, can process both personal transactions and transactions by telephone, email, via a website and even by fax.
One look at the customers First POS lists on its customer website clearly shows that this is a scalable solution, especially when it comes to chain restaurants, bars, and pretty much everything in between. Competing products include Lightspeed POS, EposNow, Shopify, and Square POS.
First POS Systems also offers a full-service backup service for its POS systems with on-site installations, training and continuous support as part of every package you subscribe to.
First POS systems: prices
First POS is getting on the way early by noting that it offers competitive pricing for card processing and other transaction costs, but also by advising that there are no hidden fees. However, instead of having an obvious pricing structure, it would appear that your payment will depend on the requirements that you have.
Therefore, the pricing is based on an open-ended license agreement or there is also a subscription option. In other words, this is not your average off-the-shelf POS system and will likely need to be billed individually for each store. First POS recommends calling them to get an initial overview of your company and its requirements.
First POS systems: functions
First POS can basically adapt a package to your requirements based on the PAR PixelPoint point-of-sale software. This is a package that can be customized for installation in places such as restaurants and other dining venues. The advantage of this system is that it can also be configured so that employees can use it via tablets and smartphones.
As an added bonus, the system can be tailored for a specific brand so that it can be set up to match the look and feel of marketing materials and the like. The system can also be adapted to international needs in terms of languages and currencies. There’s also the capacity for drive-thru functionality as well as reservation and table layout functions.
First POS systems: additional options
Elsewhere, First POS has additional cloud-based Brink POS software that can be similarly customized to suit different business needs. It offers automatic upgrades, backed up data and is accessible from anywhere.
Brink POS takes care of online and on-the-go orders, with mobile and desktop versions during payment processing and is easy to integrate. The electronic payment processing services cover the entire spectrum, including credit, direct debit, PIN direct debit, fleet, gift card, rewards and loyalty programs, EBT and check authorization.
First POS systems: ease of use
One of the added extras you get with the First POS system is installation, training, and support, which suggests this is not a solution for the average small business.
However, if you run a few outlets and have staff who need to learn the ropes, then it sounds reasonable to have the assistance of support staff and people who can show you the ropes. As far as the everyday suitability of the hardware is concerned, it has already been well tested, with First POS counting many well-known chains among its customers.
First POS systems: support
First POS has a support page on its website, although the information there is sparse. In fact, all you get is the option to click on a link for remote support. Alternatively, a support phone number is available. However, there is no obvious indication of the availability of this live support.
And as for supplemental help files, FAQs, and basically anything else that will help you out with a POS system, we can’t find anything. Due to the customer-specific orientation of First POS systems, however, we can only assume that they have corresponding personalized support options.
First POS Definitely aimed at larger companies with facilities that would find these systems to be scalable and inexpensive to install. The same can probably not be said for lonely, independent food and beverage stores.
That’s not to say First POS isn’t a useful option for smaller businesses, but economies of scale likely make this a chain solution more than anything else.
Nevertheless, First POS with its customizable systems and state-of-the-art hardware offers everything you need to bring any type of business up to date.
Source link : https://www.techradar.com/reviews/first-pos-systems/