Cyberpunk 2077 players are getting refunds for buggy gameplay: report

Cyberpunk 2077 players are reportedly receiving refunds for digital copies on PlayStation, Xbox, and Steam platforms. Cyberpunk 2077 was launched worldwide on December 10th and was one of the most anticipated game releases of the year thanks to the stellar record of the developer CD Projekt Red with the critically acclaimed 2015 action role-playing game The Witcher 3: Wild Hunt. However, when the game launched, players were plagued by disappointing bugs that severely affected the graphics and gameplay on all platforms. Now players have reached out to Reddit to announce that PlayStation is issuing refunds for the digital copies of the game following complaints.

According to a report From VGC, a Reddit user shared details on how to get a full refund for his PlayStation 4 copy of Cyberpunk 2077. The user indicated that the game had been played for more than 10 hours and it has far exceeded the typical two hour game window normally enforced for a successful refund. It should be noted that Sony does not have a set game return policy. However, given the increasing turmoil from fans regarding the game, Sony doesn’t seem holding back to keep its customers happy.

By doing Reddit PostThe user said he needed to have a support chat with PlayStation through the company’s US customer care. So it is possible that the refunds are only offered by Sony in the US. According to a report With GameSpot, customers can claim a refund from Microsoft for Xbox digital editions and Steam for PC editions.

To express their frustration with the multitude of bugs in the game, players took to Twitter to post multiple cases of annoying and sometimes hilarious bugs using # CyberBug2077. While some posts on consoles showed immensely poor graphics quality, others showed cases where NPCs walked through walls and floors, or the player was simply stuck in the middle of the game.

Despite the reported bugs and the Twitter uproar, CD Projekt recently announced that the company will take full responsibility for the release and that staff will receive full bonuses regardless of the game review. “We originally had a bonus system that focused on the game’s ratings and release date, but upon review we believe the measure is simply not fair under the circumstances,” wrote Adam Badowski, Studio Manager and Creative Director at Cyberpunk 2077. in an email to the staff. “We underestimated the length and complexity it would take to make this a reality and yet you did everything to deliver an ambitious, special game.”

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